Revision date: 17 October 2026 | Version: 1.0
This Refund & Cancellation Policy applies to payments made to Indore Rozgar Hub (“IRH”, “we”, “us”), a sole proprietorship owned by Rohan Parmar, Indore, Madhya Pradesh, India, through the website https://www.indorerozgarhub.com/, the mobile application, or any official payment link. It should be read together with our Terms & Conditions and Privacy Policy.
Candidate registration, profile creation, and applying for jobs on Indore Rozgar Hub are completely free of charge. IRH does not collect any registration fee from candidates, so no refund situation arises for candidates. IRH never asks candidates to pay money to secure an interview or a job. If anyone asks you for payment in the name of Indore Rozgar Hub, please do not pay and report it to us immediately.
Employers may purchase subscription packages on the Platform (Silver or Gold) that unlock job-posting limits and features for a stated duration. The Free plan involves no payment, so no refund applies to it. The price, duration, and features of each package are displayed on our Pricing page and before payment, and the package is activated on the employer’s account after successful payment.
Cancellation before use: an employer may request cancellation of a newly purchased package within 24 hours of a successful payment, provided that no job has been posted and no feature of the package has been used. Eligible requests will receive a full refund of the amount paid.
After use or after 24 hours: once a package has been used (for example, a job has been posted, or candidate details have been viewed) or more than 24 hours have passed since payment, the package is non-refundable and cannot be cancelled for the remaining period, except as stated in Section 3 or where required by law.
No partial refunds are given for unused job posts, unused days, or early termination of a package by the employer.
Regardless of Section 2, a refund of the amount paid will be issued where:
• the payment was debited but the package was not activated on your account due to a technical error, and we are unable to activate it within 48 hours;
• you were charged more than once for the same order (duplicate payment);
• you were charged an amount different from the price displayed at checkout (the difference will be refunded); or
• IRH cancels or is unable to provide the purchased package for reasons within its control (a proportionate refund for the unused period will be given).
If an employer account is suspended or terminated because of a breach of our Terms & Conditions (for example, fake vacancies, impersonation, fraud, or misuse of candidate data), no refund is payable for the remaining package period, subject to applicable law.
Unless separately agreed in writing, no advance recruitment fee is payable by an employer for recruitment or placement services. The agreed fee becomes payable within two (2) working days after the candidate actually joins the employer, as set out in the applicable written service order.
Because the fee is payable only after the candidate joins, recruitment fees are generally not refundable. Instead, a replacement may be considered if the placed candidate leaves or the employment ends within seven (7) calendar days after the actual joining date, subject to the eligibility conditions, notice requirements, and exclusions stated in the employer’s written service order. No automatic cash refund is promised for a replacement case unless the service order expressly provides for it.
Send your request to indorerozgarhub@gmail.com or raise a support ticket from your employer dashboard, including:
• registered company name and mobile number/email;
• package name, amount paid, and date of payment;
• transaction ID / payment reference; and
• reason for the cancellation or refund request.
We will acknowledge your request within 2 working days and inform you whether it is approved after review.
Approved refunds are processed within 5–7 working days of approval and are credited to the original payment method (card, UPI, net banking, or wallet) used for the transaction. Depending on your bank or payment provider, it may take a few additional working days for the amount to reflect in your account. We do not refund in cash or to a different account.
Payment-gateway or bank charges are not deducted from refunds issued due to a technical error or duplicate payment on our side.
If your payment fails but the amount is debited, it is usually reversed automatically by your bank or the payment gateway within 5–7 working days. If it is not reversed within this period, please contact us with the transaction details and we will help you resolve it with the payment gateway.
We encourage you to contact us first so we can resolve any payment issue quickly. Nothing in this policy affects your statutory rights as a consumer or your right to approach your bank, a consumer forum, or any other competent authority under applicable law.
IRH may update this policy from time to time. The latest version will be published on this page with an updated revision date. The policy in force on the date of your payment will apply to that payment.
Business: Indore Rozgar Hub (Proprietor: Rohan Parmar)
Address: Indore, Madhya Pradesh, India
Email: indorerozgarhub@gmail.com
Phone: +91 724-7620043
Indore Rozgar Hub connects job seekers with the right companies and helps businesses hire the right talent, faster.
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